Return of
goods
We operate a "no-quibbles"
guarantee, which means that if
for any reason you are unhappy
with your purchase, simply
return it to us in its original
condition within 14 days from
date of invoice. We will issue a
full refund for the price you
paid for the item.
If the return is due to an error
we have made we will gladly
refund the delivery charges.
Please see contact details below
for advice.
If the item is either faulty or
damaged please contact our
Returns team who will arrange
for a replacement or refund:
Tel:
01746 769750
To return an item, please use
our
returns form. Please pack
the item securely, enclosing the
completed form on the bottom of
the compliment slip.
Please ensure that the goods are
returned in their original
condition.
For your own protection we
recommend that you use a
recorded-delivery service. This
returns policy does not affect
your statutory rights.
We will reimburse you in full
(minus a £5.00 handling fee) on
receipt of the returned goods in
our warehouse. You will,
however, be responsible for the
costs of returning the goods to
us (unless these goods are
faulty or have been delivered by
us in error). |
