We are independent Swatch retailers, and unfortunately we don't carry out repairs or supply spares, although this is something we are looking into.

The best people to contact are the Swatch service department.

Telephone 023 8064 6850 This a UK number.

or write to

Service Dept.
The Swatch Group Ltd
112 Southampton Rd
Eastleigh
Hampshire
SO50 5PB

We hope that this helps and that you will consider using  www.swatch-shop.co.uk  or www.flikflakwatch.co.uk for any Swatch purchases you may make in the future.